Browsing 1st ICLIM - 2016 by Subject "Best Practices"

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Quality Assurance and Quality Enhancement in Higher Academic Libraries: An Indian Perspective

Duraimurugan; Srinivasaragavan (Department of Library and Information Science, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2016)

Quality is a process of continuous improvements and developments which focuses on small details, that leads to satisfaction of the end user over the products and services. Quality is defining element of any process, product ...
Quality Assured Innovative and Best Practices in Library and Information Services

Rath, P. (Department of Library and Information Science, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2016)

Quality assurance in library and information services is a conscious and planned activity to create competition among the libraries, customer satisfaction by maintaining some international standards and bench marks through ...

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