Dilanthi, M. G. S.; Ekanayake, H.; Herath, H. M. K. M.; Kaushala, L. M. K.; Ramanayake, R. M. A. M. K.
(4th International Research Symposium on Pure and Applied Sciences, Faculty of Science, University of Kelaniya, Sri Lanka, 2019)
The service performance is a key determinant for a super market to win customer attraction in large scale. Thus, better performance can be ensured with an efficient service provision to its customers. Accordingly, the study ...