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Service Quality and Patients’ Satisfaction (With Special Reference to Hemas Capital Hospital (Pvt) Ltd Thalawathugoda
Kumara, Y.P.D.
;
Bandara, B.S.S.U.
(
Department of Marketing Management, University of Kelaniya,Sri Lanka.
,
2017
)
The Relationship between Service Quality and Customer Satisfaction in Higher Education Sector
Tharangani, K.D.
;
Patabedige, S.S.J.
(
Department of Marketing Management, University of Kelaniya,Sri Lanka.
,
2017
)
The Variance in Service Quality & Its Impact on Customer Satisfaction in the Clothing Retail Industry of Sri Lanka
Lalindra, M.V.S.
;
Lalindra, M.V.S.
;
Herath, H.M.R.P.
(
Department of Marketing Management, University of Kelaniya
,
2017
)
SERVICE QUALITY AND CUSTOMER SATISFACTION: A STUDY OF RESTAURANTS IN VAVUNIYA DIVISIONAL SECRETARIAT.
Pushpanathan, A.
(
Department of Marketing Management, University of Kelaniya,Sri Lanka
,
2017
)
AN ASSESSMENT OF RETAIL SERVICE QUALITY: AN EMPIRICAL STUDY OF THE RSQS IN SRI LANKAN SUPERMARKETS
Nihas, R.R.
(
Department of Marketing Management, University of Kelaniya,Sri Lanka
,
2017
)
Impact of Service Quality on Customer Satisfaction with Special Reference to Mobile Telecommunication Industry of Sri Lanka
Dharmadasa, S.A.
;
Gunawardane, N.
(
Sri Lanka Journal of Marketing, Department of Marketing Management, University of Kelaniya, Sri Lanka.Vol 3 No 1
,
2017
)
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Author
Bandara, B.S.S.U. (1)
Dharmadasa, S.A. (1)
Gunawardane, N. (1)
Herath, H.M.R.P. (1)
Kumara, Y.P.D. (1)
Lalindra, M.V.S. (1)
Nihas, R.R. (1)
Patabedige, S.S.J. (1)
Pushpanathan, A. (1)
Tharangani, K.D. (1)
Subject
Customer Satisfaction (6)
Service Quality (6)
Assurance (1)
Empathy (1)
Health care service (1)
Mobile Telecommunication (1)
Perceived Value (1)
Reliability (1)
Responsiveness (1)
Retail Service Quality (1)
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Date Issued
2017 (6)
Has File(s)
Yes (6)