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Browsing by Subject "Online customer reviews (OCRs)"

Browsing by Subject "Online customer reviews (OCRs)"

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  • Yarimoglu, E.K.; Ozelturkay, E.Y. (Department of Marketing Management, University of Kelaniya,Sri Lanka., 2017)
    Online customer review contains positive or negative suggestions related to seller, and its products and services. It is one of the important e-word of mouth marketing activities. Nowadays, particularly young consumers ...

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