Gunawardhana, D.N.T.; Weerasooriya, W. A.; Kodikara, R.C.
(Department of Library and Information Science, Faculty of Social Sciences, University of Kelaniya,Sri Lanka., 2017)
Service quality of library staff is one of the performance indicators of a library. The assessment of service quality provides an important feedback for libraries to assess and improve its services to its users. Enhancing ...