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Browsing by Author "Senarathne, G.H.H.S."

Browsing by Author "Senarathne, G.H.H.S."

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  • Senarathne, G.H.H.S.; Patabandige, S.S.J. (Department of Marketing Management, University of Kelaniya,Sri Lanka., 2017)
    Banks are trying to win customer loyalty by providing better quality services. This study examines the relationship of service quality with customer loyalty in banking sector specially credit card industry. In this research ...

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