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Results 1-10 of 15 (Search time: 0.002 seconds).
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Issue Date
Title
Author(s)
2017
Effectiveness of Service Delivery Systems of Local Government Authorities to Enhance the Business Growth Potentials of Regional Businesses
Dissanayake, D.M.R.
;
Norsanina, A.H.
2017
Factors Affecting to Brand Loyalty in Fast Food Industry With Special Reference to Colombo District
Fernando, T.M.D.
;
Fernando, P.M.P.
2017
CAB SERVICE QUALITY IN SRI LANKA: A COMPARATIVE STUDY BETWEEN COMPANIES AND INDIVIDUAL CUSTOMERS
Heruppage, K. S.
;
Aththanayake, A.M.A.S.
;
Samarasekara, P.G.S.T.
2017
HUMAN RESOURCE MANAGEMENT PRACTICES AND SERVICE QUALITY - REFERENCE TO PRIVATE HOSPITALS IN SRI LANKA
Victor, L.D.
;
Kennedy, F.B.
2017
EXAMINING CRITERIA USED BY PARENTS WHILE SELECTING SCHOOLS FOR CHILDREN COMPARING SERVICE QUALITY MEASUREMENT APPROACHES: A DEVELOPING COUNTRY PERSPECTIVE.
Synthia, I.J.
;
Chowdhury, T.A.
2017
Service Quality and Patients’ Satisfaction (With Special Reference to Hemas Capital Hospital (Pvt) Ltd Thalawathugoda
Kumara, Y.P.D.
;
Bandara, B.S.S.U.
2017
Investigation the Effect of Airline Service Quality on Passenger’s Satisfaction and Loyalty in Sri Lanka
Gunathilaka, W.A.D.R.M.
;
Patabendige, S.S.J.
2017
The Relationship between Service Quality and Customer Satisfaction in Higher Education Sector
Tharangani, K.D.
;
Patabedige, S.S.J.
2017
Relationship between Customer Satisfaction and Service Quality in Banking Industry in Sri Lanka.
Fernando, P.R.S.
;
Wijenayake, S.I.
2017
The Variance in Service Quality & Its Impact on Customer Satisfaction in the Clothing Retail Industry of Sri Lanka
Lalindra, M.V.S.
;
Lalindra, M.V.S.
;
Herath, H.M.R.P.
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Author
1
Anupa, J.
1
Aththanayake, A.M.A.S.
1
Bandara, B.S.S.U.
1
Chowdhury, T.A.
1
Dharmadasa, S.A.
1
Dissanayake, D.M.R.
1
Edirisinghe, I.T.
1
Fernando, P.M.P.
1
Fernando, P.R.S.
1
Fernando, T.M.D.
.
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Subject
6
Customer Satisfaction
2
SERVQUAL
2
Sri Lanka
1
Assurance
1
Atmosphere
1
Brand Image
1
Brand Loyalty
1
CAB service
1
Customer satisfaction
1
Empathy
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