Assessing the Perceived Quality of Government Training Institutions’ Libraries from User Perspectives

Please use this identifier to cite or link to this item: http://repository.kln.ac.lk/handle/123456789/27206

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DC Field	Value	Language
dc.contributor.author	Balasooriya, B.A. Priyani	-
dc.date.accessioned	2024-01-10T06:53:33Z	-
dc.date.available	2024-01-10T06:53:33Z	-
dc.date.issued	2023	-
dc.identifier.citation	Balasooriya, B.A. Priyani (2023), Assessing the Perceived Quality of Government Training Institutions’ Libraries from User Perspectives, 5th International conference on Library and Information Management, Department of Library and Information Science, Faculty of Social Science, University of Kelaniya Sri Lanka	en_US
dc.identifier.uri	http://repository.kln.ac.lk/handle/123456789/27206	-
dc.description.abstract	Service quality measures how well a product or service meets a customer's expectations. A study was conducted on the quality of services maintained by a library of a certain government service training institution in Sri Lanka. Providing a high-quality service is critical to attracting and retaining library users, as this will improve library productivity and enhance the library's reputation.	en_US
dc.publisher	Department of Library and Information Science, University of Kelaniya, Sri Lanka	en_US
dc.subject	Quality assessment, Service quality, user-friendly library service, Users’ perspective,	en_US
dc.title	Assessing the Perceived Quality of Government Training Institutions’ Libraries from User Perspectives	en_US
Appears in Collections:	5th ICLIM - 2023

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