Impact of Work-life Balance on Happiness with Mediating Effect of Work Stress: Evidence from Hotline Maintenance Employees Related to Power Sector Organizations in Sri Lanka

Abstract

Maintaining hotlines is crucial to employees who works in power sector organizations. This research study therefore aimed to investigate the empirical gap related to work-life balance and happiness of hotline maintenance workers with mediating effect of their work stress. Based on survey research design, we collected data from 235 employees using a questionnaire and analyzed. Study results indicate that work-life balance positively impacts on employee happiness and negatively impact on work stress. Further, work stress has a negative impact on employee happiness. Finally, the results revealed that work stress negatively mediates the relationship between work-life balance and happiness of hotline maintenance workers. The findings provide employees of power sector organizations with valuable recommendations and directions on managing employee work-life balance, happiness, and work stress.