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Title: | The impact of self-efficacy beliefs of employees on contextual issues of online learning: with reference to the banking sector in Sri Lanka |
Authors: | Rathnasekara, K. Suraweera, N. Yatigammana, K. |
Keywords: | Online learning, Contextual issues, Competency developments, Effectiveness, Self-efficacy beliefs, Engagement |
Issue Date: | 2023 |
Publisher: | Asian Association of Open Universities Journal |
Citation: | Rathnasekara, K., Suraweera, N., & Yatigammana, K. (2023). The impact of self-efficacy beliefs of employees on contextual issues of online learning: with reference to the banking sector in Sri Lanka. Asian Association of Open Universities Journal. https://doi.org/10.1108/aaouj-12-2022-0177 |
Abstract: | Purpose – The paper aims to clarify the relationship between perceived contextual issues and the self-efficacy beliefs of the employees with e-learning engagement for their competency development. It proposes a model for the banks to utilize their e-learning interventions more effectively by managing the identified contextual issues. Simultaneously, this study aims to expand the domain of self-efficacy beliefs and apply its principles to dilute the impact of the negative contextual issues which were not addressed through similar research. Design/methodology/approach – The paper focuses on an exploratory study using a deductive approach grounded on self-efficacy – one of the main dimensions of Bandura’s social cognitive theory. It adopted a mixed methodology, and primary data were collected through an online survey (792 responses analyzed through Statistical Package Social Science [SPSS]) and semi-structured interviews (20 respondents analyzed through thematic analysis). The population comprises employees of private commercial banks who have recently introduced e-learning. Findings – The paper provides empirical insights about the contextual issues influencing e-learning and how self-efficacy beliefs can be utilized to enhance the effective engagement of employees. Contextual issues related to technological, organizational, personal and time-intensive factors influence e-learning engagement. The strengthening of self-efficacy beliefs (learners’ enthusiasm and gaining) can be utilized to manage personal and time-intensive factors. However, technological and organizational factors cannot be managed through a similar approach as they did not report a significant relationship with self-efficacy. Originality/value – This paper fulfills an identified need to study how e-learning can be utilized as an effective competency development tool in the banking sector. |
URI: | http://repository.kln.ac.lk/handle/123456789/26308 |
Appears in Collections: | Statistics & Computer Science |
Files in This Item:
File | Description | Size | Format | |
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The impact of self-efficacy beliefs.pdf | 2.73 MB | Adobe PDF | View/Open |
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