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Issue Date	Title	Author(s)
2021	Impact of Service Quality of Self-Service Technology on Customer Satisfaction of Generation Y: Investigating the Mediating Effect of Corporate Image with Special Reference to Licensed Commercial Banks in Sri Lanka	Abeynaike, S.; Gunawardane, Nisal
2021	The Impact of Online Banking Services on Customer Loyalty: With Special Reference to Sri Lankan Government Commercial Banking Sector	Isurika, M. L. P.; Gunawardane, Nisal
2021	Emergence of Online Relationship Marketing in the Age of COVID-19: Importance of Personalization of Websites Towards Customer Loyalty in Retail e-Commerce Industry	Ramachandran, Y; Gunawardane, Nisal
2021	Impact of Online Reviews on Hotel Booking Intention: With Special Reference to Star Class Hotels in Sri Lanka	Abeysekara, T. G. G. S.; Gunawardane, Nisal
2021	The Impact of User Generated Content on Online Purchase Intention of Retail Fashion Industry in Sri Lanka	Sameera, T. M. V.; Gunawardane, Nisal
2021	Impact of e-Service Quality on Student’s Satisfaction with Special Reference to Online Learning of Sri Lankan Government Universities	Appuhami, J. A. C. D.; Gunawardane, Nisal
2021	Impact of Mobile Banking Service Quality on Customer Satisfaction: With Special Reference to Government Commercial Licensed Banks in Sri Lanka	Karunarathne, E. M. U. V.; Gunawardane, Nisal
2021	The Impact of Service Quality on Customer Satisfaction with Special Reference to Motor Insurance Industry in Sri Lanka	Garusingha, G. S. R.; Gunawardane, Nisal
2024	Role of Brand Experience in Driving Consumer Purchase Intention of Retail Fashion Brands in Western Province, Sri Lanka	Metaramba, A. S.; Gunawardane, Nisal
2024	The Impact of Omnichannel Approach on Customer Purchase Intention Examining the Mediation of Customer Satisfaction with Special Reference to Supermarkets in Western Province, Sri Lanka	Chiranga, H. A. C.; Gunawardane, Nisal