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Issue Date
Title
Author(s)
2017
Service Quality and Patients’ Satisfaction (With Special Reference to Hemas Capital Hospital (Pvt) Ltd Thalawathugoda
Kumara, Y.P.D.
;
Bandara, B.S.S.U.
2017
The Relationship between Service Quality and Customer Satisfaction in Higher Education Sector
Tharangani, K.D.
;
Patabedige, S.S.J.
2017
The Variance in Service Quality & Its Impact on Customer Satisfaction in the Clothing Retail Industry of Sri Lanka
Lalindra, M.V.S.
;
Lalindra, M.V.S.
;
Herath, H.M.R.P.
2017
SERVICE QUALITY AND CUSTOMER SATISFACTION: A STUDY OF RESTAURANTS IN VAVUNIYA DIVISIONAL SECRETARIAT.
Pushpanathan, A.
2017
AN ASSESSMENT OF RETAIL SERVICE QUALITY: AN EMPIRICAL STUDY OF THE RSQS IN SRI LANKAN SUPERMARKETS
Nihas, R.R.
2017
Impact of Service Quality on Customer Satisfaction with Special Reference to Mobile Telecommunication Industry of Sri Lanka
Dharmadasa, S.A.
;
Gunawardane, N.
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Author
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Bandara, B.S.S.U.
1
Dharmadasa, S.A.
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Gunawardane, N.
1
Herath, H.M.R.P.
1
Kumara, Y.P.D.
1
Lalindra, M.V.S.
1
Nihas, R.R.
1
Patabedige, S.S.J.
1
Pushpanathan, A.
1
Tharangani, K.D.
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Subject
1
Assurance
1
Empathy
1
Health care service
1
Mobile Telecommunication
1
Perceived Value
1
Reliability
1
Responsiveness
1
Retail Service Quality
1
Supermarkets
1
Tangibility
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