Impact of Job Satisfaction on Job Performance of IT Professionals: With Special Reference to Sri Lanka

Abstract

Job Performance of employees lays the foundation to achieve desired organizational goals and objectives. Individual employee’s job performance is influenced by various combinations of factors. Thus, this research study seeks to examine the impact of Job Satisfaction on Job Performance of Information Technology (IT) Professionals specifically Software Engineers. The study examined whether Job Satisfaction in terms of Pay, Promotion, Supervision and Work itself dimensions has an influence on Job Performance. The research study employed a deductive research approach. The survey method was used as a research strategy and the questionnaires were used in data collection. The statements of the questionnaire were measured using five point likert scale. Simple Random Sampling was used and the data collected from 203 respondents were extensively used to derive conclusions. The data was analyzed using Mean score, Standard Deviation, Correlation analysis and Regression analysis. All hypotheses were substantiated and it was found that 16.9% of Job Performance was affected by Job Satisfaction altogether with Pay, Promotion, Supervision and Work itself. Also it was discovered that there were positive relationships among Job Performance and the four Job Satisfaction dimensions. Even though employee Job Satisfaction has a considerable influence on Job Performance of IT Professionals, this study encourages further investigating on finding additional factors which may affect.