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Issue Date
Title
Author(s)
2016
Impact of Service Quality on Customer Satisfaction: A Study of State Banks & Private Banks in Sri Lanka
Siriwardana, D.A.
;
Rathnasiri, U.A.H.A.
2016
Service Quality and Its Impacts on Customer Satisfaction in Ceylon Electricity Board (Colombo South Area)
Eshwara, I.D.K.
;
Wijesinghe, K.D.G.N.
2016
The Impact of Internet Banking Service Quality on Customer Satisfaction in Sri Lanka
Saumya, K.G.P.
;
Thilakarathne, C.R.
2015
The impact of customer retention and customer service quality on customer satisfaction in the Sri Lankan banking sector
Madushanka, G.G.A.S.D.
2016
Relationship between Corporate Social Responsibilities and Customer Purchase Intention in North-Western Province, Sri Lanka
Koshila, T.G.S.
;
Aruppala, W.D.N.
Discover
Author
1
Aruppala, W.D.N.
1
Eshwara, I.D.K.
1
Koshila, T.G.S.
1
Madushanka, G.G.A.S.D.
1
Rathnasiri, U.A.H.A.
1
Saumya, K.G.P.
1
Siriwardana, D.A.
1
Thilakarathne, C.R.
1
Wijesinghe, K.D.G.N.
Subject
1
Ethical responsibilities
1
Internet banking
1
Legal responsibilities
1
Philanthropic responsibilities
1
service quality
1
Service quality dimensions
1
SERVQUAL
1
Sri Lanka
1
Sri Lankan banking sector
.
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Date issued
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2016
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2015