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Issue DateTitleAuthor(s)
2020Impact Of Sensory Marketing Strategies On Brand Love: A Study Of Franchised Fast Food Chains In Sri LankaDissabandara, D.R.; Dissanayake, D.M.R.
2020Impact of Servant Leadership Style on Employee Commitment: Study of Employees in Banking IndustryRanaweera, P.H.N.S.; Thisera, T.J.R.
2016The Impact of Service Quality and Partnership Quality on the Success of Business Outsourcing in Information SystemMatharage, S.; Thilakarathne, C.R.
2014Impact of Service Quality Dimensions on Student Satisfaction: A Study Based On Commerce and Management Faculties of Public Sector Higher Education Institutions in Sri LankaWasala, W.M.N.K.; Senarath, S.A.C.L.
2023Impact of Service Quality Factors of Courier/Parcel Delivery Industry on Online Shopping Customer Satisfaction with Reference to SERVQUAL ModelKodithuwakku, Supipi P. B.; Weerasekara, Dinusha S.
2018Impact of Service Quality Factors on Customer Satisfaction: With Special Reference to Public Banking Sector in Kandy CitySumanadasa, G.S.P.; Premkumar, P.P.
2017IMPACT OF SERVICE QUALITY GAPS TOWARDS THE PERCIVED SERVICE QUAILITY OF MUNICIPALITY DELIVERY SYSTEM FOR BUSINESS GROWTH IN SRI LANKAWasantha, H.L.N.; Mohammed, A.S.; Mohammed, N.
2013‘Impact of service quality on brand loyalty: with reference to vehicle insurance policies (VIP) market in Sri Lanka’Kannathasan, N.
2020The Impact of Service Quality on Customer Loyalty in Sri Lankan Banking Sector with The Mediation Role of Customer SatisfactionPunsala, A. A. D. D.; Abeysekera, R.
2017The Impact of Service Quality on Customer Satisfaction in Private Sector Hospitals in Sri Lanka.Fernando, L.R.K.; Kumara, W.D.
2012The Impact of Service Quality on Customer Satisfaction of Foreigners in Ayurveda Panchakarma Centers in Southern Province Sri LankaUyangoda, D.P.; Dissanayake, K.G.C.
2022The Impact of Service Quality on Customer Satisfaction of State Commercial Banks in Sri Lanka: with Special Reference to Kandy DistrictMadhusanchi, T.G.R.; Piyananda, S.D.P.
2017Impact of Service Quality on Customer Satisfaction with Special Reference to Mobile Telecommunication Industry of Sri LankaDharmadasa, S.A.; Gunawardane, N.
2020Impact of Service Quality on Customer Satisfaction with Special Reference to Mobile Telecommunication Industry of Sri LankaMuthubanda, I.M.; Abeysekera, R.
2016Impact of Service Quality on Customer Satisfaction: A Study of State Banks & Private Banks in Sri LankaSiriwardana, D.A.; Rathnasiri, U.A.H.A.
2016Impact of Service Quality on Customer Satisfaction: The Case of State Commercial Banks in Rural Economic ContextHennayake, H.M.G.Y.J.
2015Impact of service quality on level of tourist satisfaction in Pinnawala elephant orphanage, Sri LankaKularathna, N.W.A.B.; Ashika, B.A.D.W.
2016The Impact of Service Quality on Passenger Retention in the Airline Industry: Case Study on Sri Lankan AirlinesWarnakula, U.S.; Thushara, S.C.
2017Impact of Service Quality towards Brand Image with Special Reference to Youth Segment in Sri Lankan Mobile Service ProvidersAdasooriya, A.M.S.S.; Herath, H.M.R.P.
2015Impact of Service Recovery on Customer Loyalty: With Special Reference to People’s BankArchchana, Y.