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Browsing by Subject service quality
Showing results 1 to 8 of 8
Issue Date | Title | Author(s) |
2017 | CUSTOMER PERCEPTIONS OF SERVICE QUALITY DIMENSIONS: A COMPARATIVE STUDY OF INDIAN AND TAIWANESE ORGANISED GROCERY RETAIL CONSUMERS | Jain, P.; Aggarwal, V.S. |
2015 | The empirical study on customer satisfaction towards service quality of commercial banks in Sri Lanka with a comparison between state banks and private banks | Siriwardana, D.A. |
2017 | IDENTIFYING THE SUITABLE SUPPLY CHAIN ACTIVITIES FOR THE COST EFFICIENCY OF HOTEL INDUSTRY IN SRI LANKA | Begam, A.M.R. |
2015 | The impact of customer retention and customer service quality on customer satisfaction in the Sri Lankan banking sector | Madushanka, G.G.A.S.D. |
2015 | The impact of internet banking service quality on customer satisfaction in Sri Lanka | Saumya, K.G.P. |
2015 | Impact of service quality on level of tourist satisfaction in Pinnawala elephant orphanage, Sri Lanka | Kularathna, N.W.A.B.; Ashika, B.A.D.W. |
2018 | LibQUAL Analysis of Library Services in University Libraries in Sri Lanka | Wanigasooriya, Priyanwada |
2016 | Understanding the Service Quality expectation of library users of Special Libraries of professional institutions | Gunatilake, K.A.D.P.M.; Galgodawaththa, G.W.I. |