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Issue DateTitleAuthor(s)
2016Analysis of Consumer Behaviour on Food Restaurants in Sri Lanka (With Special Reference on Western Province)Hansaka, W.A.S.P.; Jayarathne, W.A.
2018An Analysis of Visitor Satisfaction on Service Quality at Colombo National Museum, Sri LankaWeerasingha, G.B.I.
2017AN ASSESSMENT OF RETAIL SERVICE QUALITY: AN EMPIRICAL STUDY OF THE RSQS IN SRI LANKAN SUPERMARKETSNihas, R.R.
2018Banking Sector Customer Centric Service Culture and Corporate Customer Bank BehaviorSandagiri, S.P.N.N.; Thilakarathna, P.M.C.
2017CAB SERVICE QUALITY IN SRI LANKA: A COMPARATIVE STUDY BETWEEN COMPANIES AND INDIVIDUAL CUSTOMERSHeruppage, K. S.; Aththanayake, A.M.A.S.; Samarasekara, P.G.S.T.
2007A comparative study of service quality and customer service in public sector and private sector commercial banksWanninayake, W.M.C.B.; Dissanayake, D.M.R.
2015Determinants of customer satisfaction level in tourist hotel industry with a special reference to the north of ColomboHerath, H.M.R.P.; Cooray, N.H.K.; Perera, H.S.P.
2017Effectiveness of Service Delivery Systems of Local Government Authorities to Enhance the Business Growth Potentials of Regional BusinessesDissanayake, D.M.R.; Norsanina, A.H.
2016Effectiveness of Service Delivery Systems of Local Government Authorities to Enhance the Growth Potentials of Regional BusinessesDissanayake, D.M.R.; Norsanina, H.
2017Enhancing the Service Level of Library Staff: A Study of University of Moratuwa Library, Sri Lanka.Gunawardhana, D.N.T.; Weerasooriya, W. A.; Kodikara, R.C.
2016Estimation of Utility and Weight of Factors of Bus Transit’s Service QualitySharic, A.H.M.S.; Tilakasiri, K.K.
2017EXAMINING CRITERIA USED BY PARENTS WHILE SELECTING SCHOOLS FOR CHILDREN COMPARING SERVICE QUALITY MEASUREMENT APPROACHES: A DEVELOPING COUNTRY PERSPECTIVE.Synthia, I.J.; Chowdhury, T.A.
2017Factors Affecting to Brand Loyalty in Fast Food Industry With Special Reference to Colombo DistrictFernando, T.M.D.; Fernando, P.M.P.
2017HUMAN RESOURCE MANAGEMENT PRACTICES AND SERVICE QUALITY - REFERENCE TO PRIVATE HOSPITALS IN SRI LANKAVictor, L.D.; Kennedy, F.B.
2016The Impact of Automated Teller Machines (ATMs) Service on Customer Satisfaction: A Studv Based on State Banks in Sri LankaWeerasiri, R.A.S.; Koththagoda, K.C.
2019Impact of External Factors on Service Quality of Travel Agency (With special reference to Green Holiday Centre (Pvt) Ltd)Idroos, A. A.; Ranaweera, R. A. A. K.; Madhusankha, W. A. I.
2015The impact of internet banking service quality and corporate image on customer satisfaction in the Sri Lankan banking sectorNimasha, N.A.D.A.
2018The Impact of Quality Antecedents of Information System on End-User Satisfaction with special reference to Hirdaramani Industries (Pvt) Limited, KuruwitaWijesinghe, S. A. D. D. S.; Thisera, T. J. R.
2016The Impact of Service Quality and Partnership Quality on the Success of Business Outsourcing in Information SystemMatharage, S.; Thilakarathne, C.R.
2017Impact of Service Quality on Customer Satisfaction with Special Reference to Mobile Telecommunication Industry of Sri LankaDharmadasa, S.A.; Gunawardane, N.
Showing results 1 to 20 of 37  next >