Impact of customer satisfaction on loyalty and intention to switch in commercial banking sector in Sri Lanka

Simple item page
dc.contributor.authorJayasekara, E.A.
dc.date.accessioned2016-05-13T05:56:48Z
dc.date.available2016-05-13T05:56:48Z
dc.date.issued2016
dc.identifier.citationJayasekara, E.A. (2016). Impact of customer satisfaction on loyalty and intention to switch in commercial banking sector in Sri Lanka. M.Com. Thesis, University of Kelaniya.en_US
dc.identifier.urihttp://repository.kln.ac.lk/handle/123456789/13099
dc.language.isoenen_US
dc.relation.ispartofseriesTH;1156
dc.titleImpact of customer satisfaction on loyalty and intention to switch in commercial banking sector in Sri Lankaen_US
dc.typeThesisen_US

Files

Original bundle

Now showing 1 - 1 of 1
Thumbnail Image
Name:
1156.pdf
Size:
327.92 KB
Format:
Adobe Portable Document Format
Description:
Download

License bundle

Now showing 1 - 1 of 1
Thumbnail Image
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download

Collections

Masters Theses - Faculty of Commerce and Management