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Multimodal user interaction framework for e-commerce

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dc.contributor.author Hewawalpita, S.
dc.contributor.author Perera, I.
dc.date.accessioned 2019-05-10T05:52:16Z
dc.date.available 2019-05-10T05:52:16Z
dc.date.issued 2019
dc.identifier.citation Hewawalpita, S.and Perera, I. (2019). Multimodal user interaction framework for e-commerce. IEEE International Research Conference on Smart computing & Systems Engineering (SCSE) 2019, Department of Industrial Management, Faculty of Science, University of Kelaniya, Sri Lanka.P.09 en_US
dc.identifier.uri http://repository.kln.ac.lk/handle/123456789/20148
dc.description.abstract E-commerce has grown to be a major user of e-services and online purchases through e-commerce are largely preferred over the traditional brick and mortar purchasing. Yet it is challenging for the consumers to fully experience the products or services with limited senses, lack of tangibility and sense of presence. Therefore, the objective of this study is to assess how multimodal interactions can be used in e-commerce, to improve the consumer experience. This research describes the design and implementation of multimodal interactions enabled prototype framework for ecommerce developed to address that issue. The framework supports three interaction modes: speech inputs, gesture inputs and interactive 3D product presentations. A case study and a usability study conducted on this framework showed satisfactory results and also revealed some interesting social and cultural barriers to multimodal interactions that involve language and psychological factors en_US
dc.language.iso en en_US
dc.publisher IEEE International Research Conference on Smart computing & Systems Engineering (SCSE) 2019, Department of Industrial Management, Faculty of Science, University of Kelaniya, Sri Lanka en_US
dc.subject Multimodal interactions en_US
dc.subject consumer experience en_US
dc.subject e-commerce en_US
dc.subject usability study en_US
dc.title Multimodal user interaction framework for e-commerce en_US
dc.type Article en_US


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