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Browsing SymSCMA – 2016 by Subject "Call Arrivals"

Browsing SymSCMA – 2016 by Subject "Call Arrivals"

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  • Weerawardana, W.D.A.S.; Suriyaarachchi, D.J.C. (Department of Statistics & Computer Science, University of Kelaniya, Sri Lanka, 2016)
    Call centers (which is also known as Customer care units) have become one of the increasingly popular topics in today’s society since it helps to develop a good interaction between customers and the company. One of the ...

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