International Postgraduate Research Conference (IPRC)
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Item The Importance of Foreign Language Skill in Business Communication(International Postgraduate Research Conference 2019, Faculty of Graduate Studies, University of Kelaniya, Sri Lanka, 2019) Samarasinghe, R.S.The travel and tourism sector being one of the world’s largest industries, is exposed to the forces of change that are being brought about by ongoing developments in communication. Good communication in foreign language becomes important in today’s world due to the impact of globalization. The objective of this research is to examine the roles of foreign language in business communication and importance of foreign language skill. Interviews were done to collect the data in an effective way. The collected data were thematically analysed by focusing on the qualitative data. This study is based on the data collected from interviews with a sample of 10 employees in tourist offices related to French market in the region of Colombo. Thus, for this study, tourist offices of the French market were selected. The results indicate that there is a great demand for foreign language competencies in business communication and a successful employee should speak at least one foreign language. This study also suggests that the foreign language communication and the intercultural proficiency of those working in tourism should be developed. This requires trained professional teachers who have good language competencies at the same time. As the conclusion, this research pinpoints the fact that foreign language plays an important role both inside and outside the companyItem Practicality of Interpretation Practices to Enhance the Skills of Undergraduates Who Learn Hindi in Sri Lanka(In: Proceedings of the International Postgraduate Research Conference 2017 (IPRC – 2017), Faculty of Graduate Studies, University of Kelaniya, Sri Lanka., 2017) Hirimuthugoda, H.D.Interpretation can be identified as an oral or verbal form of translation. An interpreter generally needs to have an exhaustive grasp of both source and target languages, excellent verbal communication skills, satisfactory knowledge about the contexts on which the conversations are based on, good interpersonal skills and a very high level of concentration. Interpretation can be simultaneous as well as consecutive and also there are moral characteristics needed for the profession. Undergraduates, being the learners of knowledge and practice to become professionals later, have to enhance their soft skills as well as their knowledge. Education of Hindi as a foreign language in university level has offered academic knowledge to proceed in classical studies as well as to maintain Indo-Sri Lanka cultural, political and economic relations. The objective of this research is to assess the practicality of interpretation practices to enhance knowledge and soft skills of undergraduates, focusing on the improvement of lexical usage in fields where interpretation of Hindi is needed in Sri Lanka. This research was done based on the responses of a sample of B. A. (Special) undergraduates of Hindi, prior to the theoretical and practical lessons of interpretation and later. Recent speeches made in Hindi by few national leaders of India in International summits were used for practical lessons. It was discovered that undergraduates who merely knew about interpretation and its practice were confident that they can improve their lexical knowledge, general knowledge and soft skills through practices of interpretation. This research is significant for the sustainability of language practices of Hindi as a foreign language in Sri Lanka.