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Browsing by Subject "Customer satisfaction, efficiency, reliability, response, user friendliness"

Browsing by Subject "Customer satisfaction, efficiency, reliability, response, user friendliness"

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  • Herath, H. H. K. K.V.; Fernando, P. N. D. (Department of Finance Faculty of Commerce and Management Studies University of Kelaniya, 2020)
    Customer satisfaction is an important factor in competitive market. As the population increasing and people have increasing demand, customers as well as businesses looks forward to getting maximum benefits out of technology. ...

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