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Browsing by Subject "Customer Satisfaction, Service Quality, Motor Insurance, Determinant, Financial Strength"

Browsing by Subject "Customer Satisfaction, Service Quality, Motor Insurance, Determinant, Financial Strength"

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  • Rathnapala, M.G.D.; Weligamage, S.S. (Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2021)
    Introduction: Motor insurance is a mandatory according to Sri Lankan law. Therefor this is highly profitable sector in the insurance companies. This is biggest and fastest growing in general insurance portfolio. This ...

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