Wijewardana, H.K.G.I.A.; Weerasinghe, W.D.J.D.
(Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2021)
Introduction: E-banking concept came to the society in mid-1990 but Sri Lanka took more time to adept this concept and today it has become a trend. Therefore, banks should more consider customer satisfaction in e banking. ...