Browsing by Author "Shamil, M.M.M."

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Effectiveness of ERP on Supply Chain Management Performance: Exploratory Findings from Quick Service Restaurants in Riyadh
(Faculty of Commerce and Management Studies, University of Kelaniya, 2021) Roshan, M.S.M.; Shamil, M.M.M.
Adaptation of ERP is done by many industries for their SCM so that quick service restaurants operators, although heavy investments are made to acquire these software applications, yet their effectiveness is not evaluated. It is essential to study how effective this software on SCM. This article examines from an empirical study to investigate the effectiveness of enterprise resource planning (ERP) on supply chain management (SCM) from quick service (QSR) restaurants in Riyadh. The nature of study is such that of exploratory, theory-building research thus a Delphi study is an appropriate research design. Study was conducted with 22 supply chain executives attached to Quick Service Restaurant (QSR) industry from local and international chains presence in Riyadh. Findings from this exploratory study are threefold. First, there is an issue with integration of ERP with supply side functions such as integration of activities between suppliers and restaurant networks, secondly these is a limitation posed by ERP on SCM to the activities such as customization and new product developments. Thirdly and finally, the inflexibility of the system that doesn’t support in dynamic and changing supply chain needs. The finding of the study contributes to ERP solution providers to focus on their development that can produce much more suitable software solutions that industry needs and similarly QSR operators to know the limitations, shortcomings, and positive side of the software.
Human resource management practices in the hotel industry in Sri Lanka
(University of Kelaniya, 2013) Shamil, M.M.M.; Samarakoon, S.M.A.K.
Is Case Study Method an Effective Method of Teaching in Commerce & Management Degree Programmes?
(University of Kelaniya, 2008) Shamil, M.M.M.; Gunawardana, H.M.R.S.S.
Case study method is one of the most adopted teaching methods used in management education. The case study method was initially adopted by the Harvard Law School and then by the School of Business Administration in the Harvard University. A case study describes a problem or a real life situation which requires learners to participate in a group discussion extensively to analyze the case study and derive solutions or make suggestion to the given problem. A review of literature shows that many factors influence the effective use of a case study. For the purpose of this study, these factors have been categorized as case study development process, teacher/instructor effectiveness, and learners' perception and preferences. Accordingly this research is to examine how effective is case study method as a teaching method in management programmes. Thus objectives of the study are to examine the use of case study, identify the perception of teachers/instructors and learners on the effectiveness of case study method. The sample comprises teachers/instructors and third and final year students of the Faculty of Commerce & Management Studies of the University ofKelaniya. Initially a focus group discussion (FGD) was conducted with 18 third and final year students of the faculty. Based on literature and focus group discussion two questionnaires were developed to collect data from the responding sample units. Data were collected from 80 students of the faculty, 20 from each of the four respective departments and 12 academicians of the faculty. Descriptive statistics were used and hypotheses tests were conducted to identify the most significant variable that influences an effective use of case study method. Though learners accept that case study is an effective teaching method, variations in types and structures of the degree programs, lecturer/instructor, methodology, type of case study, affects differently the use and effectiveness of the case study method.
Perceived usefulness of training and development activities among women managers
(University of Kelaniya, 2006) Shamil, M.M.M.
This research examines the participation of women managers in Sri Lanka in various training and development activities during their career and how they perceive the usefulness of such training and development activities. Objectives of this research are: to identify most common training and development activities that women managers in Sri Lankan have participated; to identify most useful training and development activities according to women managers in Sri Lankan; and to see the nature of correlation between the number of training and development activities participated by women managers in Sri Lankan and their perceived usefulness. The two measures originally developed by Greenhaus et al. (1990) was used by Burke et al. (1998) to measure the number of training and development activities participated by Filipino managerial women and their perceived usefulness (Burke et al. 1998). The two measures are participation and usefulness (Burke et al. 1998). Respondents were asked to indicate their participation on 13 different training and development activities and a five point scale ranging from extremely useless = 1 to extremely useful = 5 was used to measure the perceived usefulness of such activities (Burke et al. 1998). A questionnaire was developed using the above training and development activities and usefulness scale. The sample selected for this study includes 100 women managers in Sri Lanka who are employed in the private sector and residing in the western province of Sri Lanka. The sample of 100 Sri Lankan women managers consists of 50 women managers from the financial services sector and 50 women managers from the manufacturing sector. A similar study carried out in Canada have found that a positive correlation exists between the number of activities participated and their mean perceived usefulness Burke et al. (1998). Based on this the following hypothesis was developed: a positive correlation exists between the number of activities participated by women managers in Sri Lankan and their mean perceived usefulness. The study carried out among Filipino managerial women found that a negative correlation exists between two variables and this finding deviated from the Canadian experience where there was a positive correlation between the variables (Burke et al 1998). The research study found that a positive correlation exists among the women managers in Sri Lanka.