Browsing by Author "Razi, M.J.M."

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Adopting e-hailing Application Among Malaysian Millennials
(The 7th International Conference on Cyber and IT Service Management (CITSM), Jakarta Convention Center – Jakarta, 2019) Razi, M.J.M.; Tamrin, M.I.M.; Nor, R.M.
e-hailing apps dominate the public taxi transport sector all over the globe. Different researchers study this disruptive business model from a different perspective. The current researchers look at this phenomenon from the technology acceptance perspective. Technology Acceptance Model (TAM) make the base for the study. The variables Performance Expectancy (PE) and the Effort Expectancy (EE) and another two variables Trust, and Enjoyment are also considered in this study. Data were collected from 352 university students who are millennials. Out of the four hypotheses proposed, Effort Expectancy (H2), Trust (H3), and Enjoyment (H4) positively influence Intention. The hypothesis related to PE (H1) was not supported. Implications are discussed.
BENCHMARKING OF HALAL FOOD PRODUCTS USING SIMILARITY MEASURES - A CONCEPTUAL RETRIEVAL MODEL
(Journal of Information Systems and Digital Technologies, 2019) Tamrin, M.I.M.; Turaev, S.; Azemin, M.Z.C.; Razi, M.J.M.; Maifiah, M.H.M.
Muslims are concerned with the Halal status of food products sold in the supermarkets. Many products that are imported from overseas are not certified by JAKIM. In this paper, we proposed a conceptual model for benchmarking food products against certified Halal products. Our motivation is to provide similarity measurement between certified and non-certified food products based on their ingredients. This model comprises three main phases: ingredient acquisition, ingredient transformation and similarity measures calculation. In the first phase, web crawlers are employed to retrieve product information from JAKIM online database and supermarket web pages. In the second phase, an index structure will be constructed to allow faster ingredient retrieval which will be used for similarity calculation. In the last phase, Euclidian distance, cosine similarity measure and Jaccard correlation coefficient will be used to measure the similarities between two products. Our proposed model is to complement but not to replace the existing JAKIM procedure to verify food products by empowering Muslim consumers with informed decision making.
Impact of Knowledge Enabling Environment and Project Knowledge on Business IT Project Success: A Conceptual Model
(Faculty of Commerce and Management Studies, University of Kelaniya, 2021) Jayasuriya, D.R.N.; Razi, M.J.M.; Thilakarathne, P.M.C.
Each year considerable amount of funds committed on IT projects, but the level of IT project success is considerably low. The level of IT project success is unknown in Sri Lanka and there isn’t any defined standard method for measure the IT project success level. There are many factors affect to success of the IT project and project Knowledge is one of the main factors. Domain knowledge and knowledge sharing are main components of the project knowledge. How these components of project knowledge affect to project success is not clear. Many factors affected to project knowledge and knowledge enabling environment is one of the main factors. There are many components in knowledge enabling environment. The leadership and trust are two main components of the knowledge enabling environment. How these components affect to project knowledge is unknown. The quantitative method is use in this research to identify the relationships between variables. Mainly this research is to investigate the success level of business IT projects in telecom and banking sector in Sri Lanka. In addition to that this study focuses on to find how domain knowledge and knowledge sharing impact on IT project success level. Further it is to find the relationship between trust and leadership with domain knowledge and the knowledge sharing.
Influencing Factors of Social Commerce Behavior in Saudi Arabia
(IEEE Digital Library, 2019) Razi, M.J.M.; Sarabdeen, M.; Tamrin, M.I.M.; Kijas, A.C.M.
Social commerce is getting popular all over the world including in the middle eastern countries. The main objective of this work is to identify the factors that influence the purchasing intention and the behavior among the Y generation and millennials in the Kingdom of Saudi Arabia. For this purpose, a hypothetical conceptual model was developed based on proven theories and well-established literature. To test this model, data were collected from 178 university students using an online questionnaire. Data were analyzed using SPSS 25. The validity and the reliability of the questionnaire items were determined through factors analysis and Cronbach Alpha. All hypotheses were supported in linear regression analysis, however, the stepwise multiple regression analysis which shows the simultaneous effects of the independent variables, resulted in that out of 11 hypotheses 3 were not supported. Based on the findings a discussion was developed at the end of the paper.
Investigation of IT Competence and Readiness of IT Students Facing The Industrial Revolution 4.0
(IEEE, 2020) Arifin, Viva; Razi, M.J.M.; Kartiwi, Mira; Abdullah, Lili Marziana
The focus of this research is to investigate IT competence and IT students' readiness to face the industrial revolution 4.0 based on student perception. In this preliminary study, a survey was distributed through an online survey to 50 Indonesian IT students. Respondents were students of Syarif Hidayatullah State Islamic University who were between 18-24 years old. The results show that the hard skills that are more in demand are Information Technology Governance and Management, and the least desirable is Information Technology Enterprise Architecture. Regarding soft skills, most of the students agreed that the important trait the IT graduates should uphold to is honesty. In general, 92 percent of respondents were ready to enter the era of the industrial revolution 4.0. These findings confirm that competence in the form of hard skills, soft skills, and readiness to face the era of the industrial revolution 4.0 is one of the core elements to determine the extent of preparation of IT students facing the era of the industrial revolution 4.0. Enhancing one competency to embark on the new industrial revolution is a must, and agility is indeed a critical identity that must be inherent in IT students in facing the industrial revolution 4.0.
Knowledge management behavior among academicians: The case of a Malaysian higher learning institution
(Journal of Information and Communication Technology, 2019) Razi, M.J.M.; Habibullah, M.; Hussin, H.
to perform to the expectation including higher learning institutions (HLIs). Hence, struggling to perform is an indication of lack of KM initiatives. Though many facets of KM have been investigated in HLIs, more studies are needed as the previous empirical works have focused only on knowledge sharing behavior among academicians. An intensive literature review exposes that nonexistence of works employing KM-related theories. Therefore, this study seeks to investigate academicians’ perceived intention (KM Intention) and involvement in KM initiatives (KM Behavior) and its predictors in a Malaysian HLI, which is struggling to perform, by relating theory of knowledge creation. KM intention explains the perception and the attitudes towards KM while the KM behavior illustrates the real behavior. Both these variables were operationalized based on knowledge creation theory through the socialization, externalization, combination, and internalization (SECI) process. A conceptual framework was developed based on the theory of reasoned action and the theory of planned behavior. Six independent variables representative of the socio-cultural nature of KM - trust, management support, decentralization, IT support, performance expectancy, and effort expectancy - were considered as the predictors of KM intention, which in turn, predict KM behavior. Data were collected from 156 academicians from an HLI in Malaysia using questionnaires. The questionnaire items were adapted from previous studies. The structural model analysis confirmed that out of seven proposed hypotheses, four are supported: Trust, performance expectancy, and effort expectancy influence KM Intention, while KM Intention influences KM Behavior. Even though further research works are needed to generalize the findings, the current research and the findings can enrich the KM literature and provide some insights to the decision makers of the selected HLI on the appropriate KM implementation strategies.
Knowledge Management Orientation and Organizational Performance: Developing a Conceptual Framework
(Faculty of Commerce and Management Studies, University of Kelaniya, 2021) Jayampathi, E.K.; De Alwis, A.C.; Razi, M.J.M.
Knowledge Management is identified as a strategic asset of an organization which leads to competitive advantage and superior performance. Knowledge Management Orientation (KMO) is one of the systematic approaches that use to examine the knowledge behavior of individuals in an organization. Firms invest a huge amount of money on KM oriented programs, the result obtained is contradictory. The study aims to develop a conceptual framework to understand the relationship between KMO and organizational performance (OP). A systematic literature review was conducted to identify the research gaps and limitations of the literature based on reputed scholarly journals. As KMO literature failed to reveal unanimity findings on KMO-OP, the study hypothesis the mediating effect of organizational agility as a dynamic capability of the firm to uncover the relationship between KMO and OP. Additionally, the study uncovers knowledge reuse as an important determinant of KMO which plays a significant role in knowledge management and extend benefits in the long run. Further, the study attempts to identify the environmental turbulence as a mediator to understand the inconclusiveness of KMO-OP combination. The study provides insights for mangers to develop strategies to incorporate organizational creativity introducing KMO practices. The model proposed in the study has not empirically tested yet and still in the conceptualization stage, and difficult to come across a conclusion based on the study. Future researchers can deploy the proposed model to explain the factual evidence of the KMO-OP relationship. Moreover, future studies may be intelligent to consider different variables such as size of the firm, human factors, organizational climate, leadership style, organizational learning, and entrepreneurial inclination to envisage the KMO-OP relationship.
Knowledge Management Orientation: A Synthesized Window for Future Research
(South Asian Journal of Business Insights 2021, Faculty of Management and Finance University of Ruhuna, Sri Lanka, 2021) Jayampathi, E.K.; De Alwis, A.C.; Razi, M.J.M.
The knowledge management behavior of an organization is discussed under the concept of knowledge Management Orientation (KMO). As one of the most important strategic resources of an organization, there is a growing interest among scholars and practitioners about KMO. Although the interest in KMO is widely spread all over the world, little attention has been given to integrate the findings of former surveys and assess the prevailing status of the research in this field. This study aims to conduct a systematic review of KMO research, to identify the various kinds of definitions of KMO, measurements of KMO, areas in which KMO studies are conducted, research gaps addressed in KMO research, limitations confronted by the former studies and the future focuses of the KMO research. By following multiple filtering processes, 35 scholarly works on KMO published during the period from 2015 to 2020 were identified. The study reveals that there is a high potential for future studies in KMO in association with numerous fields of study. Future scholars and practitioners who wish to conduct their studies on KMO can use the findings of this study as a motive to initiate their research work.
Knowledge Management Orientation: A Synthesized Window for Future Research
(South Asian Journal of Business Insights, 2021, 2021) Jayampathi, E.K.; De Alwis, C.; Razi, M.J.M.
The knowledge management behavior of an organization is discussed under the concept of knowledge Management Orientation (KMO). As one of the most important strategic resources of an organization, there is a growing ...
Model to Measure EMR Success in Public Sector Hospitals in Sri Lanka: A Literature Review
(Faculty of Commerce and Management Studies, University of Kelaniya, 2021) Sarathchandra, K.; Razi, M.J.M.; Surangi, H.A.K.N.S.
Electronic Medical Record (EMR) is an electronic document with patient’s clinical data which provides the capacity to improve clinical outcomes (improved quality of services, reduce medical errors, support diagnosis, predict disease patterns), organizational outcomes (financial and operational efficiency, better management of health services) and societal outcomes (improved population health, reduce cost of health). The EMR implementations have been growing in developed and developing countries in last two decades however, the success of these systems is debated. The adaptation of the new technologies in the public health sector has proven slow or failed due to complexity involved in technology, process, and people factors hence the intended objectives are not often achieved. The empirical research evidence in Sri Lanka is limited to prove the success therefore, the objective of this research is to measure the success level and identify the success factors of the main EMR system implemented in public sector hospitals in Sri Lanka: Hospital Health Information Management System (HHIMS). This paper intends to present literature survey findings in selecting an appropriate conceptual model to measure the EMR success. The adapted DeLone and McLean model is selected as the most suitable model due to the nature and the context of this research. The proposed model includes two new success factors: Change champion and Change Management Process and excludes user satisfaction mediating factor. This research findings contributes to the theory of information systems evaluation.
Supervised Identification of Acinetobacter Baumanni Strains Using Artificial Neural Network
(Journal of Information Systems and Digital Technologies, Vol. 1, No. 2, 2019) Tamrin, M.I.M.; Maifiah, M.H.M.; Azemin, M.Z.C.; Turaev, S.; Razi, M.J.M.
In hospital environments around the world bacterial contamination is prevalence. One of the most commonly found bacteria is the Acinetobacter Baumannii. It can cause unitary tract, lung, abdominal and central nervous system infection. This bacteria is becoming more resistant to antibiotics. Thus, identification of the non-resistant from the resistant bacteria strain is of important for the correct course of treatments. We propose to use the artificial neural network (ANN) for supervised identification of this bacteria. The mass spectra generated from the liquid chromatography mass spectrometry (LCMS) were used as the features to train the ANN. However, due to the massive number of features, we applied the principle component analysis (PCA) to reduce the dimensions. Less than 1% of the original number of features were utilized. The hand out validation method confirmed that the accuracy, sensitivity and specificity are 0.75 respectively. In order to avoid selection biasness in the sampling, 5-fold cross validation was performed. In comparison, the average accuracy is close to 0.75 but the average sensitivity is slightly higher by 0.50
A Systematic Literature Review on Social Media Acceptance and Adoption by the SMEs in Tourism Industry
(Faculty of Commerce and Management Studies, University of Kelaniya, 2021) Herath, H.M.B.I.; Razi, M.J.M.
The emergence of social media has led to a change in how entrepreneurs execute their routine operations. Studies on social media and entrepreneurship are extremely new and dispersed in their focus, however there is growing interest from academia and practitioners in this space for greater research and analysis. This paper does a thorough overview of studies in the field of social media and SMEs in Tourism. To discover important theories used in the domain, a total of 75 papers published between 2010 and 2020 were synthesized based on the setup inclusive and exclusive criteria and those have been screened through a scientific refinement procedure (PRISMA model) into 20 potential articles for this study. The scope of study, an integrated framework was constructed to investigate the antecedents of social media acceptance by tourism lodging sector SMEs in Sri Lanka. The majority of papers glanced into the factors that influence social media adoption by entrepreneurs had gone beyond the marketing drive. In the tourism industry, Social media, playing a considerable portion of the field of internet tourism , plays a significant role in search engine travel planning, social media incorporates a range of websites allowing customers, ranging from publishing stories, opinions, and photos and movie clips, to share their experiences. But in most of the studies, social media acceptance and adoption are common axioms that have been used by the researchers with some conspiracy in theory conceptualization. The literature analysis and framework contribute to a better understanding of social media acceptance behavior in tourism industry. This lays the groundwork for future study and imparting practice in the field of the Tourism lodging industry in Sri Lanka.
The Impact of Project Culture and Project Knowledge on Business IT Project Success Level
(Faculty of Commerce and Management Studies University of Kelaniya., 2024-11-01) Jayasuriya, D. R. N.; Razi, M.J.M.; Thilakerathna, P. M. C.
Information technology (IT) is inevitable in any business in modern days. Therefore, a considerable amount of funds is committed to IT projects yearly. However, according to the available literature and reports, globally, these projects' success level is considerably low. In Sri Lankan context, it is hard to find the studies on measuring the success level of IT business projects from clients' perspective. Therefore, this research's main objective is to measure the success level of IT business projects in Sri Lanka from the client's perspective. Managing project Knowledge is one of the main factors which affect to the project success level. Project culture is believed to be affecting project knowledge management. A quantitative research approach was used with a partial least square structure equation model as the analysis tool. Data were collected from 87 IT projects completed within the last two years in the telecom and banking industries in Sri Lanka. The results revealed a low project success level for IT projects completed within the telecommunication and finance industries. Further, management leadership and trust between project managers affect domain knowledge and knowledge sharing. Domain knowledge positively affected the project success level, but knowledge sharing did not affect the project success level.
The Level of Knowledge Management Practices and Barriers to Implement Knowledge Management in IT Projects in Sri Lanka
(Faculty of Commerce and Management Studies University of Kelaniya., 2024-11-11) Jayasuriya D. R. N.; Razi, M.J.M.; Thilakerathna, P. M. C.
Knowledge is a critical asset in an organization. New knowledge created while doing projects. IT projects are purely knowledge base projects. It is important to practicing knowledge management within IT projects to capture, store and review knowledge created while doing the project. This research is to identify the level of knowledge management practice within IT projects, what are the barriers to implement the knowledge management and what are the prerequisites to make the knowledge management implementation a success within project organization. A qualitative research approach uses in this research and data collected using semi structured interviews from 15 project managers. The data collected from completed IT projects in telecommunication industry. The code matching method use to analyze the data. The results reveal that knowledge management practicing within IT projects moderately. Further main barriers to implement knowledge management are, limitation of time, additional resources required for knowledge management activities, project culture, lack of leadership and project organization. When considering the prerequisites to implement knowledge management within IT project environment, it is revealed that, incentive schemes, leadership, and establishment of required infrastructure are main prerequisites to implement a successful knowledge management.