Browsing by Author "Liyanage, M.L.D.C.J."

Now showing 1 - 12 of 12

Analysis of the Factors Affecting on the Employees Job Satisfaction with Special Reference to AIA Insurance Lanka Ltd
(Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka, 2022) Bopage, B.S.D.; Liyanage, M.L.D.C.J.
Purpose: The purpose of this research study is to analysis the impact of the factors affecting the employees’ job Satisfaction with special reference to AIA Insurance Lanka. Design/methodology/approach: In this study, the researcher used a quantitative approach. The independent variables of this study were job security, pay and promotion, health and safety, fairness and job training. The dependent variable was job satisfaction. Primary data were collected through a structured questionnaire distributed to the employees of AIA Insurance Lanka. The data gathered were analyzed using descriptive statistics and regression analysis using SPSS software. Findings: This survey found that job security, pay and promotion, health and safety, fairness and job training have positive relationship with the job satisfaction. Out that the salary (pay and promotion) of the employees has the strongest impact to the job satisfaction. The study has further provided recommendations to improve the level of job satisfaction to the said organization. Originality: This study has discovered a new finding about the relationship between job security, pay and promotion, health and safety, fairness and job training with the job satisfaction of AIA Insurance Lanka Ltd during the year 2022.
Determinants of Financial Literacy among Youth with special reference to Colombo District, Sri Lanka
(Department of Finance, Faculty of Commerce and Management Studies University of Kelaniya Sri Lanka, 2024) Dananjana, T.H.P.; Liyanage, M.L.D.C.J.
Introduction: Financial Literacy refers to the knowledge and skills that are necessary to make effective decisions relating to financial matters. This study aims to identify the impact of financial literacy determinants on the youth population's financial literacy with particular reference to the Colombo district of Sri Lanka. Methodology: This study uses deductive and quantitative methods to analyse the data. Data was gathered from 384 young people (ages 15 to 29) from the Colombo district. The dependent and independent variables were gender, education level, work experience monthly income and Financial Literacy, respectively. Descriptive statistics, correlation and panel regression were used to analyse the data. Findings: The study found a significant impact of gender, education level, work experience and monthly income on Financial Literacy. Further, female has more financial literacy than males. When their education level is high, their financial knowledge is also high, and work experience and monthly income also have a positive impact on financial literacy. Conclusion: The research outcomes confirmed critical implications for policymakers and youth to enhance the financial literacy levels in Sri Lanka. Collaborative efforts between governments, financial institutions, and technology providers are essential to broaden the reach of financial literacy levels, particularly among youth communities.
Determinants of Financial Literacy Level of Working Age Females: with Special Reference to Colombo District, Sri Lanka
(Department of Finance, Faculty of Commerce and Management Studies University of Kelaniya Sri Lanka, 2024) Upekshika, S.I.; Liyanage, M.L.D.C.J.
Introduction: Financial Literacy refers to the knowledge and skills that are necessary to make effective decisions relating to financial matters. This research aims to find the demographical and socioeconomic factors that determine the financial literacy level and their impact on the personal financial literacy of working-aged women in Sri Lanka. Methodology: This study uses deductive and quantitative methods to analyse the data. Data was gathered from 384 working-age women living in Colombo district. The demographic factors identified as the independent variables of the study are age and marital status, and the identified socioeconomic factors are education, working experience and monthly income level of working-aged women. The financial literacy level of females is determined as the study's independent variable. Descriptive statistics, correlation and panel regression were used to analyse the data. Findings: The study found that age, education, marital status, working experience, and monthly income have a strong impact on the personal financial literacy of working-aged women. Conclusion: The research outcomes confirmed critical implications for policymakers and working-aged women in Sri Lanka. Collaborative efforts between governments, financial institutions, and technology providers are essential to broaden the reach of financial literacy levels, particularly among working-aged women.
Factors of Microloan default in Microfinance Institutions- Evidence by Puttalam District, Sri Lanka.
(Department of Finance, Faculty of Commerce and Management Studies University of Kelaniya Sri Lanka, 2024) Fernando, K.M.; Liyanage, M.L.D.C.J.
Introduction: The origin of microfinance was combined with micro-credit. The main reason for this is to provide access to financial and banking services to low-income or poor people who have access to financial services. As is quite common in this net capitalization, microfinance loan defaults have also become the main challenge of microfinance institutions. Although financial institutions involved in microfinance have tried to find solutions, there is a lack of an approach to finding solutions experimentally. There is also a lack of theoretical and written literature on this issue. Considering these issues, the main aim of this study is to identify the factors affecting the default of microloans. Methodology: This study uses deductive and quantitative methods to analyse the data. Data were gathered from 330 micro-loan borrowers from microfinance institutions in Puttalam district, Sri Lanka. The dependent and independent variables were loan default and borrowers' income level, loan amount, loan duration, knowledge of CRIB, borrower age and purpose of the microloan. Descriptive statistics, correlation and panel regression were used to analyse the data. Findings: The study found a strong positive relationship between the income level of borrowers, borrowed loan amount, duration of the loan and knowledge of CRIB with the loan default. However, there was a weak relationship between borrowers' age and the microloan's purpose for microloan default. Conclusion: This research offers actionable insights for microfinance institutions and micro-loan borrowers in Sri Lanka.
The impact of access to finance on firm performance: evidence from microenterprises of sri lanka
(Faculty of Management Studies & Commerce, University of Jaffna, 2023) Liyanage, M.L.D.C.J.; Morais, S.N.,; Abeysinghe, S.; Wickramasinghe, C.N.
Lack of access to finance constantly emerges as one of the most imperative and robust underlying factors restricting firm growth and performance. Even though there were many literatures found on global scale there is very limited research conduct in Sri Lankan context, especially on the microenterprise’s perspective. Therefore, the main purpose of this study to fulfill this gap and investigate the role of access to finance on the performance of microenterprises in Sri Lanka. The study followed positivism philosophy and a deductive approach. As survey strategy was chosen, a structured questionnaire was used as the data collection tool from a sample of 385 Sri Lankan microentrepreneurs. The author has developed hypothesis and test them using the SPSS software. The findings indicate that increased access to finance has positive effects on the growth of profit, sales, and asset base of the micro enterprises. However, its impact of access to finance on employment generation was weak. Further, the study confirms the assumption that employment generation within microenterprise sector is persistently low. This study contributed to the local body of literature by analyzing the different employment groups of microenterprises and their relationship to access to finance in Sri Lankan context.
Impact of Covid 19 Crisis on Women Entrepreneurs in Kurunegala District Getting Benefited from Microfinance Institutions
(Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2021) Thathsarani, E.A.T.; Liyanage, M.L.D.C.J.
Introduction: COVID 19 which spread all over the world as a global crisis became a threat to the global economy. From micro-entrepreneur to large-scale industrialists have to pivot their activities and lifestyle as per the pandemic. Thus, this article examines and summarizes the impact of the COVID 19 crisis on women entrepreneurs. The purpose of this study is to identify the real impact of COVID 19 along with the lockdown on women entrepreneurs who sought assistance from microfinance institutions. Design/Methodology/Approach - The study followed the thematic analysis in the qualitative approach. Primary data adopted from 20 interviews resulted in four themes regarding the study. The population of the study was the women microentrepreneurs in the Kurunegala district of Sri Lanka who was benefited from micro-financial services. Primary data was collected through 20 structured interviews from the same population. Findings: The result of this study indicate how women entrepreneurs deal with COVID 19 pandemic in running their business activities. Accordingly, four main themes have identified the impact on business performance, financial difficulties faced by the effect of micro-credit, and the impact due to support from the government. Conclusion: The study concluded that the majority of the women entrepreneurs believed that they were disadvantaged by the COVID 19 pandemic mainly due to lockdown and curfew in the country. However, entrepreneurs engage in online businesses found that they were usefully managed their operations during the lockdown and curfew period.
Impact of Digital Banking on Customer Satisfaction: Case of ABC Bank PLC
(Faculty of Commerce and Management Studies, University of Kelaniya, 2021) Abeynayake, C.; Liyanage, M.L.D.C.J.
As a result of growing restrictions and competitive pressures, banks have been pushed to deleverage and explore alternate sources of value. This study has been conducted in order to investigate the influence of digital banking on customer satisfaction case of ABC Bank PLC in Sri Lanka (Name will be stated anonymous due to private and confidential reasons). The objectives that guide the study are, determining the service quality factors that influence customer service, to establish the significance of those identifies factors (convenience, reliability, responsiveness, cost, security) on customer satisfaction. In order to attain this goal, the study was conducted among the digital banking customers of ABC Bank with a sample size of 100 users using the Convenient Sampling method. Data was collected through close-ended questionnaires and analyzed using SPSS package. Findings shows that convenience, reliability, responsiveness, cost and security are the main factors affecting the customer satisfaction of online banking customers with a positive relationship. Further, it was evident that reliability is the most influencing variable for the customer satisfaction of online banking customers and responsiveness is the least influencing variable. Study recommends that the ABC bank should further invest on digital banking technology to decrease the incidences of failed transactions and transactional mistakes in ATMs, mobile banking, and POS terminals while improving the security and privacy issues of the digital banking customers in Sri Lanka.
The Impact of ESG (Environment, Social, and Governance) Practices on the Financial Performance of Listed Consumer Services Companies in Sri Lanka
(Department of Finance, Faculty of Commerce and Management Studies University of Kelaniya Sri Lanka, 2024) Bawadharani, S.; Liyanage, M.L.D.C.J.
Introduction: The impact of Environmental, Social, and Governance (ESG) practices on the financial performance of consumer services companies has taken centre stage in the global corporate landscape. This phenomenon is not unique to Sri Lanka. The aim of this research is to assess the impact of ESG practices on the financial performance of listed consumer service companies in Sri Lanka. Methodology: This study uses a deductive approach and quantitative methods to analyze the data. Data were gathered from annual reports of 37 consumer service companies listed on the Colombo Stock Exchange (CSE) as the sample from 2017 to 2022. The dependent and independent variables were financial performance and ESG practices, respectively. ESG disclosure scores were used to measure ESG practices, and both Return on Assets (ROA) and Return on Equity (ROE) were used to measure the financial performance of firms. Descriptive statistics, correlation and panel regression were used to analyse the data. Findings: The study found a significant impact on ESG practices and firm performance in listed consumer service sector companies in Sri Lanka. These findings contribute to the growing global discourse on ESG practices, guiding the evolving landscape of sustainable business practices. Conclusion: This research offers actionable insights for policymakers, investors, and corporate leaders. It emphasises that ESG and sustainability reporting are not financial liabilities but strategic assets, paving the way for improved financial performance, stakeholder relationships, and transparency.
The Impact of Microfinance on Women Empowerment
(Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2021) Mendis, B.L.S.; Liyanage, M.L.D.C.J.
Introduction: This research study identifies the impact of microfinance on women’s empowerment in Colombo district, Sri Lanka. Design/Methodology/Approach: A sample of 200 women who are engaged in taking microcredit via official, non-official, rural cooperatives, and self-help groups were selected through convenience sampling for data collection. Descriptive statistics were used to data were analyzed using SPSS software. Findings: The results confirm that microfinance has a significant positive impact on women’s empowerment. Furthermore, the variables of women engaging in an income-earning activity, age of the women, and most valuable asset owned in the household have a positive significant effect on the level of women empowerment in the study area. Conclusion: The final result emphasizes that there is a significant positive impact on women’s empowerment with income-earning activity, age, and most valuable asset. Further, it was found that there is no significant effect on education, the number of children, and the Marital status of women’s empowerment.
Impact of Microfinance Services on Living Standard of Micro-Entrepreneurs with Reference to Gampaha District Sri Lanka
(Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka, 2022) Dissanayaka, D.M.D.N.; Liyanage, M.L.D.C.J.
Purpose: The main purpose of this study is to access the impact of microfinance services on the living standard of micro-entrepreneurs in the Gampaha District, Sri Lanka. Design/Methodology/Approach: In this study, the researcher used a quantitative approach. The independent variables of this study were micro-credit, micro-saving, and advisory services, and the dependent variable was the living standards of the micro-entrepreneurs in the Gampaha District. The study population comprised 116,611 microfinance beneficiaries in the Gampaha district, out of which 324 micro-entrepreneurs were selected. The convenience sampling method was used and the primary data was collected through a questionnaire. Data analysis methods were multiple regression analysis, Correlation coefficient, and descriptive analysis using SPSS software. Findings: According to the results, micro-credit, micro-savings, and advisory services have a significant positive relationship with the living standards of the micro-entrepreneurs in the Gampaha District. The research concludes that microfinance services as a whole have helped to improve the living standards of micro-entrepreneurs in the Gampaha district. The study recommended that the microfinance institution should provide advisory support on the management of loans, preparing business plans, and marketing the business. Further, the government should encourage more entrepreneurs to access micro-credit, micro-saving, and advisory services to improve their living standards. The finding of this study can act as a guideline in the future for decision-makers to identify the factors that influence on living standard of micro-entrepreneurs. Originality: This study has discovered a new finding about the relationship between microcredit, micro savings, and advisory services have a significant positive relationship with the living standards of the micro-entrepreneurs in the Gampaha District of Sri Lanka. The finding of this study can act as a guideline in the future for decision-makers to identify the factors that influence on living standard of micro-entrepreneurs.
Managing intragroup conflicts between direct stakeholder’s teams during construction stage: case studies in Sri Lanka
(Emerald Publishing Limited, 2025) Indikatiya, I.H.P.R.; Liyanage, M.L.D.C.J.; Jayawardene, S.M.
Purpose This study aims to identify the nature of intragroup conflicts between direct stakeholder’s teams during the construction stage in Sri Lankan construction projects and how to manage their impact on project deliverables. Design/methodology/approach This study used a qualitative research approach, adopting a case study-based research strategy. The required empirical data were collected using semi-structured interviews and a document review of four selected construction projects implemented in Sri Lanka. These selected projects are executed using a traditional separated procurement system with remeasurement contracts. A manual content analysis was used for data analysis. Findings This study highlighted three main types of intragroup conflicts between direct stakeholder’s teams that can arise during the construction stage of projects in Sri Lanka, as well as the causes and effects of those conflicts on project deliverables. The study also proposed proactive strategies to manage these intragroup conflicts. Originality/value The ability to effectively manage intragroup conflicts between direct stakeholder’s teams during construction stage directly impacts the project deliverables. However, how this can be explicitly managed during construction stage has not been adequately investigated in a Sri Lankan context. The existing study aims to bridge this gap. This study is of further originality as it analyzes the nature and extent of the impact of intragroup conflicts within direct stakeholder’s teams toward the end project deliverables at the construction stage and proposes proactive strategies to manage them.
The Relationship between Financial Management Practices and Financial Performance of SMEs in Matale District, Sri Lanka
(Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka, 2022) Wickramasinghe, D.M.A.; Liyanage, M.L.D.C.J.
Purpose: The purpose of this study is to identify what is the relationship between financial Management practices (fixed asset management, working capital management, accounting information systems, financial reporting analysis), and the financial performance of small and medium-sized enterprises in Matale district, Sri Lanka. Design/Methodology/Approach: The independent variables of this study were fixed asset management, working capital management, Accounting Information Systems, and financial reporting analysis and the dependent variable was the financial performance of SMEs, s. All SMEs (2402 SMEs) operating in the Matale district during the year 2021 were identified as the population of this study. Out of that, 120 SMEs were selected as the sample was manufacturing, service, and trade SMEs operating in the Matale district. Data was collected through a structured questionnaire distributed among SMEs functioning in the Matale district. Descriptive statistics and inferential statistics like Pearson correlation analysis and multiple regression analysis were used to analyze data using the SPSS version 26.0. Findings: According to the regression results, there is a significant relationship (β=0.262 p=0.000) between financial reporting analysis and financial performance and there is a significant positive relationship (β=0.300 p=0.000) between working capital management practices and financial performance. Further, there is a significant positive relationship (β=0.221 p=0.000) between fixed asset management and financial performance. There is a significant relationship between (β=-0.247 p=0.000) accounting information systems and financial performance. All significant values are significant at 0.05. Therefore, according to the study, there is a significant relationship between financial information practices and the financial performance of SMEs in Matale district. Originality: This study has discovered a new finding about the relationship between financial Management practices (fixed asset management, working capital management, accounting information systems, and financial reporting analysis), and the financial performance of small and medium-sized enterprises with respect to the Matale district of Sri Lanka.