Browsing by Author "Abeykoon, M.W.M."

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Assessing the Implementation of Total Quality Management in Education Administration Institutions in Central Province, Sri Lanka
(2014) Abeykoon, M.W.M.; de Alwis, C.
The purpose of this study was to assess the implementation of TQM aspects among education administration institutions in the central province, Sri Lanka. This study focused on identifying the level of Hard TQM implementation and Soft TQM implementation among selected education administration institutions. A five point Likert scale questionnaire was used as the key instrument of data collection. The data were obtained from a survey of 41 administrators in education administration institutions in central province. The findings suggest that the level of hard TQM implementation is at a high level and the level of soft TQM implementation is at a moderate level. Further the study reports that the level of hard TQM implementation is higher than the level of soft TQM implementation. Among the studied Hard TQM techniques Quality Circles is reported as the most adopted technique. Customer / Citizen Satisfaction and Top Management Commitment and Support are the top principles adopted among the studied Soft TQM practices. In addition to that, report revealed that there is no significance difference in between districts in central province when implementing hard TQM and soft TQM.
Assessing the implementation of total quality management in education administration institutions in the central province Sri Lanka
(2016) Abeykoon, M.W.M.; de Alwis, A.C.
The purpose of this study was to assess the implementation of TQM aspects among education administration institutions in the central province, Sri Lanka. This study focused on identifying the level of Hard TQM implementation and Soft TQM implementation among selected education administration institutions. A five point Likert scale questionnaire was used as the key instrument of data collection. The data were obtained from a survey of 41 administrators in education administration institutions in central province. The findings suggest that the level of hard TQM implementation is at a high level and the level of soft TQM implementation is at a moderate level. Further the study reports that the level of hard TQM implementation is higher than the level of soft TQM implementation. Among the studied Hard TQM techniques Quality Circles is reported as the most adopted technique. Customer/Citizen Satisfaction and Top Management Commitment and Support are the top principles adopted among the studied Soft TQM practices. In addition to that report revealed that there is no significance difference in between districts in central province when implementing hard TQM and soft TQM.
The Impact of On-the-Job Training on Employee Performance: A Study of Production Assistants in Noritake Lanka (Pvt) Limited
(International Conference on Business and Information (ICBI – 2019), [Human Resource Management], Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka, 2019) Nawarathna, K.J.N.M.D.V.; Abeykoon, M.W.M.; Harshani, M.D.R. M.D.R.
Although a plenty of researches have conducted to assess the effects of employee training in manufacturing industry in other countries, in Sri Lankan context research findings in this regard are very limited. Therefore, the objective of the current study was to assess the impact of employee on-the-job training on performance of production assistants in one of the leading manufacturing organizations in Sri Lanka. The independent variable and the dependent variable of this study were the level of on-the job training and the employee performance respectively. The reliability of the instruments was tested by using Cornbrash’s Alpha coefficient. The type of this study is hypothesis testing ant it was conducted in the natural setting with the minimum interference of the researcher. The study is a cross-sectional in time and the primary data were collected by using random sampling technique and sample size was 100 production assistants who were working in Noritake Lanka (Pvt) Limited located Matale District. Data was collected through a structured questionnaire via an offline survey. The correlation and regressions analysis were performed to test hypotheses and analyzed data. Finding revealed that on-the-job training has a significant impact on employee performance. Correlation analysis shows that on-the-job training has a strong positive relationship with employee performance. As a significant factor, this would mean that it is very significant to pay a high attention regarding the on-the-job training methods, because it directly affects to the performance of the employees in addition to that proper and wellstructured on-the-job training are required to meet with the desired outcomes of the organization.
The Impact of Total Quality Management Practices on Export Performance of Apparel Exporters of Sri Lanka
(2016) Abeykoon, M.W.M.; de Alwis, A.C.
In today’s global competition and economic liberalization, quality has become one of the important factors for achieving competitive advantage. And this ever-increasing demand for quality product and services had forced organizations to invest substantial resources in Total Quality Management (TQM) strategies. The present day international market environment is characterized by increased number of competitors and intensified efforts at all levels and each domain. Under these circumstances quality development and its continuous advancement has developed a significant meaning. Developed countries often resist exports from developing countries if the exports do not meet their country quality standards. And Sri Lanka like other developing economies is also trying hard to exploit business opportunities in international markets and has succeeded as far as textiles and apparel industry. Purpose of this study was to examine the impact of total quality management practices (TQMP) on export performance (EP) of apparel exporters of Sri Lanka. A five point Likert scale questionnaire was used as the key instrument of data collection and data were obtained from 65 apparel exporters of Sri Lanka. Eight dimensions were used to measure TQMP including Leadership, Training, Employee Management, Information and Analysis, Supplier Management, Process Management, Customer Focus and Continuous Improvement. The correlation and regression analysis were used to examine the impact of TQMP on EP and the relationship between TQMP and EP. Results of the study clearly indicated that all dimensions except Information and Analysis were significantly correlated with EP. In addition, customer focus, continuous improvement and supplier management were found as the most significant dimensions that impact on EP.