The Impact of Media Convergence on Customer Satisfaction (with special reference to Bank of Ceylon, Malabe)

Karunathliake, S.N.Aruna Shantha, A.2017-02-062017-02-062016Karunathliake, S.N. and Aruna Shantha, A. (2016) The Impact of Media Convergence on Customer Satisfaction (with special reference to Bank of Ceylon, Malabe), In: Proceedings of the 5th International Conference of Sri Lanka Forum of University Economists, 22-23 December 2016, Department of Economics Faculty of Social Sciences University of Kelaniya, Sri Lanka, 196-200 pp.2279-2406http://repository.kln.ac.lk/handle/123456789/16286enThe Impact of Media Convergence on Customer Satisfaction (with special reference to Bank of Ceylon, Malabe)Article