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Issue DateTitleAuthor(s)
2015The Impact of Perceived Service Quality on Customer Satisfaction: A Study Based on Veterinary Hospital in Sri LankaDassanayake, P.S.; Weerasiri, R.A.S.
2016Impact of Service Quality on Customer Satisfaction: The Case of State Commercial Banks in Rural Economic ContextHennayake, H.M.G.Y.J.
2016Influence of 'Seven Ps' on Customer Satisfaction in Hotel Industry in Sri LankaShameem, A.L.M.A.
2015Customer Satisfaction on Eco-tourism Practices in Sri LankaDeshani, J.A.K.K.P.; Kumara, K.K.I.H.; Wijesinghe, D.M.S.; Wijesundara, W.M.N.D.; Kumuduni, M.N.; Pragalathan, M.; Randunu, W.W.H.; Usama, M.M.
2016Impact of People, Process, and Physical Evidence on Consumer Buying Intention of Motor Insurance industry in Sri LankaWeerasiri, R.A.S.; Maldeniya, D.
2017CAN THE TRANS CASPIAN INTERNATIONAL TRANSPORTATION ROUTE (TITR) REALLY LINK ASIA TO EUROPE? AN ASSESSMENT OF PORT SERVICE QUALITY (PSQ) IN SEAPORTS WITH ROPMIS MODELJeyhun, H.; Chang, C.T.
2017The Impact of Experiential Marketing on Customer Satisfaction Relates to Fast Food Restaurants in Sri LankaHansika, L.A.H.; Kumara, W.D.
2017Service Quality and Patients’ Satisfaction (With Special Reference to Hemas Capital Hospital (Pvt) Ltd ThalawathugodaKumara, Y.P.D.; Bandara, B.S.S.U.
2017IMPACT OF CUSTOMER SATISFACTION AND CUSTOMER LOYALTY ON CUSTOMER DEMAND OF PRIVATE HOSPITALS: SPECIAL REFERENCE TO THE JAFFNA DISTRICT.Randeni, R.K.D.; Ratnam. E.; Sivanenthira, S.
2017The Relationship between Service Quality and Customer Satisfaction in Higher Education SectorTharangani, K.D.; Patabedige, S.S.J.