Please use this identifier to cite or link to this item: http://repository.kln.ac.lk/handle/123456789/10470
Title: Influence of service quality on customer’s loyalty in hotel industry: with special reference in Batticaloa district
Authors: Partheepan, B.
Issue Date: 2015
Publisher: Faculty of Commerce and Management Studies, University of Kelaniya
Citation: Partheepan, B. 2015. Influence of service quality on customer’s loyalty in hotel industry: with special reference in Batticaloa district. Third International Student Conference on Business (ISCB 2015), Faculty of Commerce & Management Studies, University of Kelaniya, Sri Lanka.
URI: http://repository.kln.ac.lk/handle/123456789/10470
ISSN: 2420-7519
Appears in Collections:3rd ISCB - 2015

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