IMPACT OF REMOTE WORK ON JOB PERFORMANCE: MODERATING EFFECT OF EMPLOYEE WELL-BEING AMONG ENGINEERING STAFF IN IT INDUSTRY

Abstract

Telecommuting has rapidly recast organisational processes, most notably in knowledge-intensive areas like information technology (IT). This study aims to evaluate the impact of remote work on job performance and to investigate whether the effect of remote work on employee well-being moderates these effects within the Sri Lankan IT sector. Using a quantitative research approach, a formal online survey was conducted involving 248 IT engineers to collect their perceptions on remote work, job performance, and psychological well-being. Hierarchical regression, descriptive statistics, and correlations will serve as the foundation for the study. The findings indicate that working remotely has a significant impact on performance, which is positively correlated with work-life conflict and organisational trust, and negatively correlated with flexibility. Notably, the second factor is that employee well-being serves as a vital moderator, reinforcing the positive impacts of remote work on performance. The above results highlight the necessity of developing balanced remote working approaches that incorporate both structured flexibility and organisational cultures based on trust, as well as facilitating employee well-being to optimise performance. For scholars, managers, and policymakers in developing countries, the study offers practical strategies for developing hybrid and remote work policies that are both efficient and sustainable for the workforce.