IMPACT OF WORK ENVIRONMENT ON EMPLOYEE INTENTION TO RETENTION WITH MEDIATION EFFECT OF EMPLOYEE COMMITMENT [EVIDENCE FROM A SELECTED PRIVATE HOSPITAL IN COLOMBO DISTRICT]

Abstract

The most precious resources of an organization are the employees, who are considered the lifeblood of an organization, and it is important to retain these employees. The main purpose of this study was to identify whether the work environment impacts on the employees’ intention to retention with mediation effect of employee commitment in a selected private sector hospital in the Colombo district, Sri Lanka. This study was conducted as a cross-sectional field study with a sample of fifty-four (54) employees in the selected private sector hospital in the Colombo district, Sri Lanka. Primary data were collected through a standard questionnaire administrated via a google form in an online survey. The collected data were analyzed with the support of the Statistical Package for Social Sciences (SPSS) employing correlation, regression, and descriptive statistics. In this study, the work environment is the independent variable, employee intention to retention acts as the dependent variable and employee commitment serves as the mediator. The findings revealed a positive impact of work environment on employee intention to retention, and employee commitment significantly mediates the relationship between work environment and employee intention to retention. Furthermore, this study encourages organizational management to take necessary actions to maintain a better work environment with support of supervisors and peers. This can lead to more productive, effective and engaged employees, while also reducing high absenteeism and turnover rates within the organization. However, the study was limited only to one private sector hospital in the Colombo district Sri Lanka. Therefore, the current study recommended that future research be conducted across organizations in Sri Lanka to obtain more comprehensive and generalizable results.