Effect of Employee Welfare Facilities on Employee Retention: A Study of Cabin Crew Employees in Sri Lankan Airlines

Abstract

The employee welfare facilities are recognized as one of a prominent Human Resource Management section in current world. This study is to discuss the effect of employee welfare facilities on cabin crew employee retention in Sri Lankan Airlines. The main objective of the study was to examine the effect of Employee Welfare Benefits to the Retention of the Employees among Cabin Crew Employees in Sri Lankan Airlines. To achieve this objective two hypotheses were developed and tested. The independent variable and the dependent variable of the study was welfare facilities and employee retention respectively. The validity and reliability of the instruments was tested by using Cronbach’s Alpha and test-retest methods. The type of this study is hypothesis testing and it was conducted in the natural setting with less interference of the researcher. The study is a cross-sectional in time and the primary data was collected by using random sampling technique and sample size was 40 cabin crew employees who are working in Sri Lankan Airlines. The unit analysis was at individual level. Data was collected through a structured questionnaire. The offline method was used to gather the data and the primary data set was used. The correlation and regressions methods were performed to test hypotheses and analyzed data. Findings of the study reveal that employee welfare facilities positively and significantly effect on employee retention and there is a positive strong relationship between employee welfare facilities and employee retention. As a significant factor, welfare facilities should be enriched by the management to get the maximum benefits from the employees.