The Impact of Media Convergence on Customer Satisfaction (with special reference to Bank of Ceylon, Malabe)

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2016

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Sri Lanka Forum of University Economists (SLFUE), Department of Economics, Faculty of Social Sciences, University of Kelaniya

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Karunathliake, S.N. and Aruna Shantha, A. (2016) The Impact of Media Convergence on Customer Satisfaction (with special reference to Bank of Ceylon, Malabe), In: Proceedings of the 5th International Conference of Sri Lanka Forum of University Economists, 22-23 December 2016, Department of Economics Faculty of Social Sciences University of Kelaniya, Sri Lanka, 196-200 pp.

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