APPLICATION OF THE LATEST TECHNOLOGIES IN HUMAN RESOURCE MANAGEMENT IN THE INFORMATION TECHNOLOGY INDUSTRY

Abstract

As the current corporate world is gradually gravitating towards utilizing technology to expand its potential, past literature has identified the use of different technologies for the HRM functions in global, regional and Sri Lankan context in other industries yet the gap of identifying the successful use of technology for the HRM practices of the IT industry within the Sri Lankan context is an area uncovered. Hence, the prime focus of the study underlines in identifying the gap of, what are the modern technologies applied in HRM practices and how effectively is the IT industry in Sri Lanka embracing and utilizing it, and what are the challenges and opportunities in this process. The research undertook a qualitative, interpretive phenomenological strategy, conducting ten in-depth interviews with HR professionals from leading IT companies across various seniority levels and HR functions to gather and analyze data.

The study identified the latest technologies integrated in Human Resource Management practices in the IT industry of Sri Lanka and the factors affecting their feasibility. It also analyzed the impact of these technologies on HR functions, the major challenges faced, and the macro-environmental factors favorably influencing their adoption. The findings highlighted that IT organizations of Sri Lanka are focused on using the latest technologies to enhance human capital management, evidencing that technological integration in HRM is both feasible and beneficial despite the current challenges faced. The study recommends a strategic assessment to identify optimal technological applications for integration, emphasizing data security and privacy. It highlights the need for transparent and accountable processes and maintaining a human touch in HR management. The findings reveal that technological integration in HRM is feasible and beneficial despite challenges, recommending strategic planning and continuous adaptation. This dissertation is significant both academically and practically, highlighting the expansion of technology in HR processes within the IT sector and providing recommendations for updated policy implementation in human capital management.