THE IMPACT OF JOB SATISFACTION AND KNOWLEDGE SHARING BEHAVIOR ON EMPLOYEE PERFORMANCE

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2025

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Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka.

Abstract

This study examines the impact of job satisfaction and knowledge sharing behaviors on employee performance in organizations. Job satisfaction, characterized by employees’ overall feelings of satisfaction with their jobs and the fulfillment of their roles, plays a critical role in increasing productivity and commitment. When employees are satisfied, they are more likely to engage in positive behaviors that contribute to their performance, including collaboration and innovation. Knowledge sharing behavior, on the other hand, is defined as the willingness to share expertise, skills, and information with colleagues, fostering a collaborative work environment, and promoting collective problem-solving. This research shows that high levels of job satisfaction led to increased knowledge sharing behavior, which in turn improves individual and team performance. By analysing data from a variety of organizational settings, the study aims to provide insights into how fostering job satisfaction can create a culture of knowledge sharing, ultimately leading to improved employee performance. These findings are expected to provide valuable implications for managers seeking to enhance organizational effectiveness by prioritizing employee satisfaction and encouraging open communication and collaboration among team members. This research contributes to the existing literature by linking two critical factors – job satisfaction and knowledge sharing – thereby highlighting their combined impact on enhancing employee performance and organizational success.

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Keywords

Employee Performance, Job satisfaction, Knowledge Sharing Behavior

Citation

Prasadika, S. K. S., & De Silva , G. H. B. A. (2025). THE IMPACT OF JOB SATISFACTION AND KNOWLEDGE SHARING BEHAVIOR ON EMPLOYEE PERFORMANCE. 11th HRM Student Research Symposium - 2024 . Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka.

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