Abstract:
In the existing day society, there is a high demand and urgent need for access and availability of
information. Information is a most important component of human life. The development and growth
of an individual or a society is estimates by their level of information capacity. According to that this
study mainly aimed to achieve to explore information needs and information seeking behavior of the
students, who are following Diploma in Library and Information Science at Sri Lanka Library
Association, Badulla Centre which is coordinating by Uva Provincial Library Service Board (UPLSB),
Badulla, To identify the satisfaction level of the distance between the students’ needs and the services
of UPLSB and also to discover the particular students’ problem while they are using library. This
study directed by a survey method to collect data. Selected simple random sampling technique was
used through self-administered questionnaire and SPSS software was used for analysis. Fifty
questionnaires were distributed and forty five of them responded. End of the survey this study
discovered the student’s information needs for making notes, gathering notes for assignments, to refer
the recommended readings, the students’ information seeking behavior based on printed materials
especially related books, the study identified the students’ satisfaction level between needs and
available services is medium and also the study exposed lack of study materials and insufficient
materials by medium wise especially for Tamil medium, not enough computer- internet facility to the
users were the problems which are students faced. Then study suggests that, to increase the students’
satisfaction level by extend the services of UPLSB through understand their needs and wants and aware
the students to develop their behavior to use other information sources, available library materials and
services, library orientation programs, library should give the computer- internet facility for the users
