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Browsing ICACT 2019 by Subject "Churn"

Browsing ICACT 2019 by Subject "Churn"

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  • Prasanth, S.; Rathnayaka, R.M.K.T.; Arumawadu, H. (4th International Conference on Advances in Computing and Technology (ICACT ‒ 2019), Faculty of Computing and Technology, University of Kelaniya, Sri Lanka, 2019)
    Customer churn is one of the critical issues faced by the firms nowadays. Telecommunication industry is no exception to this rule. In this industry, keeping the existing subscriber (customer) is more valuable than acquiring ...

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