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Relationship between Customer Satisfaction and Service Quality in Banking Industry in Sri Lanka.
Fernando, P.R.S.
;
Wijenayake, S.I.
(
Department of Marketing Management, University of Kelaniya,Sri Lanka.
,
2017
)
A Study on The Factors Influence on Buying Intention of Life Insurance (with Special Reference to Colombo and Gampaha Districts in Sri Lanka) .
Fernando, M. R. L.
;
Wijesundara, C.B.
(
Department of Marketing Management, University of Kelaniya
,
2016
)
The Variance in Service Quality & Its Impact on Customer Satisfaction in the Clothing Retail Industry of Sri Lanka
Lalindra, M.V.S.
;
Lalindra, M.V.S.
;
Herath, H.M.R.P.
(
Department of Marketing Management, University of Kelaniya
,
2017
)
The Impact of Quality Antecedents of Information System on End-User Satisfaction with special reference to Hirdaramani Industries (Pvt) Limited, Kuruwita
Wijesinghe, S. A. D. D. S.
;
Thisera, T. J. R.
(
5th HRM Student Research Symposium 2018, Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka
,
2018
)
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Author
Bandara, B.S.S.U. (1)
Fernando, M. R. L. (1)
Fernando, P.M.P. (1)
Fernando, P.R.S. (1)
Fernando, T.M.D. (1)
Gunathilaka, W.A.D.R.M. (1)
Hansaka, W.A.S.P. (1)
Herath, H.M.R.P. (1)
Jayarathne, W.A. (1)
Kumara, Y.P.D. (1)
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Subject
Service Quality (14)
Customer Satisfaction (3)
Corporate Image (2)
Advertising and promotion, (1)
Atmosphere (1)
Brand Image (1)
Brand Loyalty (1)
Buying Intention (1)
Consumer Behaviour, (1)
Customer Acceptance of IT (1)
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Date Issued
2017 (6)
2016 (5)
2015 (2)
2018 (1)
Has File(s)
Yes (14)