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Browsing by Subject "Quality Assurance"

Browsing by Subject "Quality Assurance"

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  • Duraimurugan; Srinivasaragavan (Department of Library and Information Science, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2016)
    Quality is a process of continuous improvements and developments which focuses on small details, that leads to satisfaction of the end user over the products and services. Quality is defining element of any process, product ...
  • Rath, P. (Department of Library and Information Science, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2016)
    Quality assurance in library and information services is a conscious and planned activity to create competition among the libraries, customer satisfaction by maintaining some international standards and bench marks through ...
  • Ganesan, P.; Sujatha, R.; Abraham, L.T. (Department of Library and Information Science, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2016)
    Higher education in India witnessed tremendous growth after independence with systematic reforms. The success of any organisation lies with quality information and it is treated as most important and valuable asset. Quality ...

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